West Berkshire Community Hospital

West Berkshire Community Hospital 2022-09-16 Person 5 5 0

[name removed] my physiotherapist was excellent and she was very helpful

She was top drawer

West Berkshire Community Hospital 2022-09-16 Person 4 5 0

[name removed] on reception was outstanding, she really went over and above to be helpful and kind, both on the phone and in person. The practitioner I saw did could not find what was wrong, so she gave me a leaflet about some exercises, recommended painkillers and referred me back to the GP if the pain didn’t improve. It was a quick examination which was not able to get to the bottom of the issue. I didn’t understand how she could be sure exercises would help/not harm since she couldn’t diagnose what was wrong and I felt they should talk patients through exercises/show them how to do them and make sure they understand rather than just giving them a leaflet.

See above answer

West Berkshire Community Hospital 2022-09-16 Person 5 5 0

My treatment at the Podiatry Clinic has been exemplary in the past 3/4 visits. Expert, effective (as far as I can see - my ulcer has been cured), friendly and caring. ⭐️⭐️⭐️⭐️⭐️

Quite a number of patients and staff not wearing masks. Some confusion about policy?it could be clarified.

West Berkshire Community Hospital 2022-09-15 Person 5 5 0

I was listened to, I was cared for in an amazing loving way. I was put at ease and looked after in the best possible way.

Nothing. It was perfect.

West Berkshire Community Hospital 2022-09-15 Person 5 5 0

I was treated very well and professionally.

No complaints.

West Berkshire Community Hospital 2022-09-14 Person 4 5 0

It was good

Nothing really

West Berkshire Community Hospital 2022-09-14 Person 5 5 0

From speaking to someone on the phone to the actual appointment. One of the most pleasant experiences visiting a hospital.

Don’t think there is anything I can think of

West Berkshire Community Hospital 2022-09-14 Person 4 5 0

It was informative and welcoming

Nothing really

West Berkshire Community Hospital 2022-09-14 Person 5 5 0

It is very supportive to have a group environment and people who have lived experience of similar challenges so you don’t feel so alone

It would be great if the sessions could be longer, or perhaps the opportunity for people to stay on if they feel they want to keep talking to the other participants, with or without everyone there And it’s just been mentioned already but I really think it would be helpful to have a WhatsApp group for each breakaway team to help support and building relationships with other adhders - I have no one else who understands and I really find the group discussion helpful

West Berkshire Community Hospital 2022-09-14 Person 5 5 0

Fantastic service

Nothing